If the check-out report flags our work, we come back free
Send us the report and we return to put right anything on our checklist, at no cost to you.
Because the checklist was agreed in writing beforehand and the finish was photographed, there is
nothing to argue about either way. Fatiss cleaners are DBS-checked and we carry full public
liability insurance.
What we cannot do is promise a landlord will return a deposit — that decision is theirs, and it
covers damage, wear and rent as well as cleaning. What we can do is take cleaning off the list
of reasons to withhold it.